I am the Manager of Visitor Experience at the American Folk Art Museum in New York City. My capabilities are diverse and I do everything from open the doors to host the Museum's Trustees. In this role, I wear many hats: I manage the gift shop (which does seven figures in sales annually), manage the 5,000 sq foot facility, oversee the Museum's security, support special events, welcome visitors and customers and handle their questions or problems, manage the museum's e-commerce site and more.
My professional experience is across several industries, incorporating the themes of strategy, communications, and business management. Prior to my role as museum manager, I worked at advertising agency CPXi where I ran their internal communications, oversaw their public relations efforts, and even managed part of the facility. There, I frequently interacted with and supported the organizations C-level executives. I captured and shared human interest stories of employees and executives with clients and the world.
I have also worked at The Dilenschneider Group, a traditional public relations firm with a roster of influential clients spanning industries. I ran accounts, developed Corporate Communications plans, wrote the organization's new hire orientation handbook, and supported more than a dozen of the firm's Principals with their accounts. I was also the organization's help desk and developed a methodology to hunt down near-impossible-to-find contact information.
I write things. If you'd like to check out my first novel, which I wrote in a month as a part of the National Novel Writing Month challenge, go to my novel page. I write about the discipline of parkour on Medium. I am currently writing a second novel and book of collected reflections on my faith.
Some fun facts about me. I...